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Soraichi
022-398-2711
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Q&A

Frequently Asked Questions List

  • 【Hotel / Guest rooms】

    Can minors stay alone?

    Minors under the age of 18 are not permitted to stay alone.
  • 【Hotel / Guest rooms】

    Until when can I change the number of guests?

    Changes to the number of guests can be made up to 5 days before your stay.
    Please contact us by email or phone
    *The accommodation price may …Continue reading
  • 【Hotel / Guest rooms】

    Are there discounts for booking multiple rooms?

    Unfortunately, we do not offer multiple room discounts.
  • 【Hotel / Guest rooms】

    Can I reserve an internet plan over the phone?

    Some plan may not be available depending on plan.
    Website benefits and coupons from each reservation site cannot be accepted when making a r…Continue reading
  • 【Hotel / Guest rooms】

    Please tell me about use by corporations and organizations.

    We cannot accept reservations for more than 8 people.
    (The same applies if you make multiple reservations.)
  • 【Hotel / Guest rooms】

    What are plan offerings?

    What about meal plan and no-meal plan?


    There are plan with meals (breakfast, dinner, dinner and breakfast) and plan without meals (no meal…Continue reading
  • 【Hotel / Guest rooms】

    Can I have adjacent rooms?

    If I book multiple rooms, can I get adjacent rooms?

    If you request, we will check availability and accommodate you in an adjacent or nearby…Continue reading
  • 【Hotel / Guest rooms】

    Can I stay alone?

    There are dates when single guests can stay.
    However, as the accommodation is primarily for two people, we only accept reservations for a li…Continue reading

Reservations and Inquiries

Please contact us if you have any questions.

022-398-2711

[Reception hours] 9:00 to 20:00

soraichi@satoya.co.jp