Q&A

Luggage can be stored at the front desk.
Please fill in your name and the date of your stay on the bill when sending it over.
Please contact…Continue reading

Please ask our staff if you would like us to carry your luggage to your room.

We can store your luggage before check-in.The front desk can handle this matter.

We do not store luggage after check-out.I am sorry.

Valuables can be stored in the safe in your room or at the front desk.

The front desk will handle the courier delivery procedures.

Please ask the front desk when necessary.
If you need a box for packaging, we d…Continue reading

We do not have lockers.
Please ask us since we can keep your luggage at the front desk.
(Luggage cannot be stored after check-out.)

What will happen if public transportation is suspended or delayed due to a natural disaster or other reason, making it impossible to stay at…Continue reading