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- Q&A
Q&A
022-398-2711
[Reception hours] 9:00 to 20:00
Frequently Asked Questions List
- 【Use with children】
Please tell me about children's accommodation.
Rates are set based on the child's age, meal plan, and whether or not bedding is provided.
【Infants(No meals or bedding)】
Facility usage fe…Continue reading - 【Use with children】
Are there any amenities or rental equipment for children?
Children's amenities are available for elementary school students and infants (aged 3 or over but under elementary school age).
Elementary …Continue reading - 【Use with children】
Can I rent a baby cot?
We do not have baby cribs and baby's futons.
If you require an additional adult futon, please contact us in advance by phone.
If you arrive …Continue reading - 【Use with children】
Is there a kids' room?
There is no kids' room. - 【Use with children】
Can I bring infants and young children into the large public bath?
No age requirement. However, please be careful because the floor in the hot spring area is slippery
Baby bathtubs are available for your us…Continue reading - 【Use with children】
Up to what age can children use the mixed-gender bathroom?
This facility is limited to children up to the early elementary school age (7 years old).Please refrain from allowing older elementary schoo…Continue reading - 【Use with children】
Do you have a baby food menu?
We do not provide baby food.
Please understand.
If you bring your own food, we can warm it up for you, so please let us know. - 【Use with children】
Do you sell baby products such as milk, baby food, and diapers?
I am sorry.We do not sell baby products. - 【Use with children】
Can you sterilize baby bottles?
If you bring your own bottles and sterilizing cases, we can sterilize them in the microwave.
Response time:Until 21:30, from 8:30 the next m…Continue reading - 【Use with children】
Can I borrow a stroller?
We do not have stroller.If you need it, please bring it with you. - 【Use with children】
Are there children's chairs in the large dining room?
There are no high chairs in the dining area.
"Bean chairs" are available for guests who choose to have dinner in their rooms. - 【Use with children】
Are there nursing rooms and places to change diapers?
There are no nursing rooms or diaper changing stations at our facility.
There is a bench in the large bath changing room that can be used as…Continue reading
Reservations and Inquiries
Please contact us if you have any questions.